What Can India’s Metro Systems Do To Tackle Their Low Ridership?
India has transformed its urban mobility infrastructure in the past two decades, expanding from just two metro systems to a growing network of seventeen—with seven more on the horizon by 2030. This growing expansion shows India's commitment to modernizing its urban infrastructure, a crucial step in alleviating traffic congestion and reducing greenhouse gas (GHG) emissions from its transportation sector. Despite this impressive progress, most metro systems have fallen short of their projected ridership levels. According to studies by WRI India and Delhi-based think tank The Infravision Foundation, many metro systems in India operate at less than 15% of their forecasted ridership, with some networks struggling to reach even 10%. The country's largest, Delhi Metro, currently achieves approximately 47% of its ridership target—a figure that, while better than others, still highlights a gap between expectations and reality. While these figures don't necessarily imply that India's metro system is unsuccessful, they do, nevertheless, highlight an important point: India's large expenditure on developing world-class metro systems is not serving or benefiting as many people as initially imagined. To overcome the low ridership problem facing India's metros, local and regional governments need to address affordability barriers, fragmented transit systems, and inadequate cycling and pedestrian infrastructure. Integrated Fare System Will Enhance Affordability and Reduce Fragmentation Affordability is a significant hurdle to the widespread use of metro systems in India. According to a 2019 study by the Centre for Science and Environment (CSE), Delhi commuters spend 14% of their income on metro travel—almost two to three times more than commuters in cities like Paris and New York (Table 1).
