From Compliance to Innovation

September 10, 2025

This report, From Compliance to Innovation: Portal for Managing Bulk Waste Generators by Municipal Corporation of Gurugram, documents the transformative journey of Gurugram’s Municipal Corporation in streamlining the regulation of Bulk Waste Generators (BWGs). Recommended by earlier CSE research, the city launched a dedicated online portal that now registers and monitors nearly 2,000 BWGs. The portal allows monthly compliance reporting, data-driven enforcement, and public access to information, making it one of the first systems of its kind in India. This publication captures the institutional reforms, community involvement, and digital innovation that have made Gurugram a model for BWG governance. It also presents a set of actionable recommendations to strengthen the system further and offers insights for replication in other urban contexts. The report is a testament to how proactive policy, technology, and collaboration can shift waste governance from mere compliance to meaningful impact.